Tempting Heat Cap
A black pre-washed cap featuring the Tempting Heat torch icon embroidered in Bone Ivory on the front, with “Tempting Heat” embroidered across the back.
Voluntary exchanges — up to 30 calendar days
You may request an exchange within thirty (30) calendar days from the date of delivery.
The product must be new, unused, clean, with its original tags, accessories, and components where applicable, and in the same condition in which it was received.
Exchanges are subject to stock availability. Shipping costs related to a voluntary exchange will be covered by the customer.
Right of withdrawal — 5 business days
Where legally applicable to an online purchase, you may exercise your right of withdrawal within five (5) business days following delivery of the product.
The item must be returned in the same condition in which it was received. Return shipping costs related to the right of withdrawal are the responsibility of the customer.
Where a refund applies, it will be processed in accordance with the terms and timeframes established by applicable Colombian law.
Quality or manufacturing warranty
If the product presents a quality, material, manufacturing, or fitness defect, please contact Tempting Heat so we can process the corresponding warranty request.
When the claim qualifies under the applicable legal warranty, the shipping costs required to process the warranty will be covered by Tempting Heat.
The amount paid at checkout covers the product only. Shipping is not included.
Products will be sent to the address provided during checkout. The shipping fee must be paid by the customer upon delivery, according to the rate charged by the carrier.
Before completing your purchase, please double-check your address, city, phone number, and delivery details.
If the package shows clear signs of damage, tampering, or having been opened upon arrival, we recommend declining the delivery and contacting Tempting Heat through our official channels.
